Blockbax - Delayed processing of events and alarms – Incident details

All systems operational

Delayed processing of events and alarms

Resolved
Degraded performance
Started 3 months agoLasted about 3 hours

Affected

Application

Degraded performance from 9:30 AM to 12:19 PM

Mobile app

Degraded performance from 9:30 AM to 12:19 PM

Web app

Degraded performance from 9:30 AM to 12:19 PM

APIs

Degraded performance from 9:30 AM to 12:19 PM

HTTP

Degraded performance from 9:30 AM to 12:19 PM

Updates
  • Resolved
    UTC
    Resolved

    Processing delays have been resolved, and all systems are now operating normally.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and the delay in processing is decreasing. We will continue monitoring the progress.

  • Investigating
    UTC
    Investigating

    We are currently behind in the processing of events and alarms, we are investigating the incident and will follow-up when we have an update.