Blockbax Status - Incident history https://status.blockbax.com Blockbax Mon, 30 Mar 2026 05:00:00 +0000 Delayed processing of events and alarms Type: Incident Duration: 3 hours Affected Components: Mobile app, HTTP, Web app Mar 30, 05:00:00 GMT+0 - Investigating - We are currently behind in the processing of events and alarms, we are investigating the incident and will follow-up when we have an update. Mar 30, 08:00:00 GMT+0 - Resolved - Processing delays have been resolved, and all systems are now operating normally. Type: Incident

Duration: 3 hours

Affected Components: , ,

<p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently behind in the processing of events and alarms, we are investigating the incident and will follow-up when we have an update..</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Resolved</strong> - Processing delays have been resolved, and all systems are now operating normally..</p> ]]> Mon, 30 Mar 2026 05:00:00 +0000 https://status.blockbax.com/incident/cmncz17t308eo13at3fpjfzbr https://status.blockbax.com/incident/cmncz17t308eo13at3fpjfzbr Scheduled maintenance Type: Maintenance Duration: 30 minutes Affected Components: Mobile app, CoAP, HTTP, Web app, MQTT Mar 30, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 30, 05:30:00 GMT+0 - Completed - Maintenance has completed successfully Mar 30, 05:00:00 GMT+0 - Identified - We are planning for scheduled maintenance on our infrastructure and for a few minutes intermittent errors can occur during this time window. Type: Maintenance

Duration: 30 minutes

Affected Components: , , , ,

<p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>05:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for scheduled maintenance on our infrastructure and for a few minutes intermittent errors can occur during this time window..</p> ]]> Mon, 30 Mar 2026 05:00:00 +0000 https://status.blockbax.com/maintenance/cmn4zxtxn0003cjld7trbu7r4 https://status.blockbax.com/maintenance/cmn4zxtxn0003cjld7trbu7r4 Delayed processing of events and alarms Type: Incident Duration: 36 minutes Affected Components: , Mobile app, HTTP, Web app, Application → Oct 27, 12:21:00 GMT+0 - Investigating - We are currently behind in the processing of events and alarms, we are investigating the incident and will follow-up when we have an update. Oct 27, 13:46:00 GMT+0 - Resolved - Processing delays have been resolved, and all systems are now operating normally. Type: Incident

Duration: 36 minutes

Affected Components: , , ,

<p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>12:21:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently behind in the processing of events and alarms, we are investigating the incident and will follow-up when we have an update..</p> <p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>13:46:00</var> GMT+0</small><br><strong>Resolved</strong> - Processing delays have been resolved, and all systems are now operating normally..</p> ]]> Mon, 27 Oct 2025 12:21:00 +0000 https://status.blockbax.com/incident/cmh95nrhj0054hp2ozcfb5p27 https://status.blockbax.com/incident/cmh95nrhj0054hp2ozcfb5p27 Elevated error rates Type: Incident Duration: 8 minutes Affected Components: , , Mobile app, Web app, HTTP, Application → APIs → Jun 12, 12:58:00 GMT+0 - Investigating - We're investigating elevated error rates and reports of users seeing error pages. Jun 12, 13:06:00 GMT+0 - Resolved - Error rates have returned to normal and users should be able to use Blockbax as expected. We determined the cause to be a network disruption resulting in intermittent errors, causing errors on certain requests. Type: Incident

Duration: 8 minutes

Affected Components: , , , ,

<p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>12:58:00</var> GMT+0</small><br><strong>Investigating</strong> - We're investigating elevated error rates and reports of users seeing error pages..</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>13:06:00</var> GMT+0</small><br><strong>Resolved</strong> - Error rates have returned to normal and users should be able to use Blockbax as expected. We determined the cause to be a network disruption resulting in intermittent errors, causing errors on certain requests..</p> ]]> Thu, 12 Jun 2025 12:58:00 +0000 https://status.blockbax.com/incident/cmbtefhl20003vdwshxvt8174 https://status.blockbax.com/incident/cmbtefhl20003vdwshxvt8174 Duplicate processing Type: Incident Duration: 6 days and 10 hours Affected Components: Mobile app, Web app, HTTP, CoAP, MQTT May 20, 15:21:00 GMT+0 - Resolved - We have manually closed all instances of events that were duplicated and not properly closed. Please be aware of the potential incidental duplicates during the affected period (May 19, between 15:11 and 17:07), and contact us if you have any questions. May 19, 13:11:00 GMT+0 - Investigating - We had an incident where, due to a maintenance procedure with unintended side-effects, we had incidental duplicate processing of data. May 19, 15:07:00 GMT+0 - Monitoring - We identified some events generated during the affected period (May 19, between 15:11 and 17:07) are duplicate. We are investigating how to best resolve this. Type: Incident

Duration: 6 days and 10 hours

Affected Components: , , , ,

<p><small>May <var data-var='date'> 20</var>, <var data-var='time'>15:21:00</var> GMT+0</small><br><strong>Resolved</strong> - We have manually closed all instances of events that were duplicated and not properly closed. Please be aware of the potential incidental duplicates during the affected period (May 19, between 15:11 and 17:07), and contact us if you have any questions..</p> <p><small>May <var data-var='date'> 19</var>, <var data-var='time'>13:11:00</var> GMT+0</small><br><strong>Investigating</strong> - We had an incident where, due to a maintenance procedure with unintended side-effects, we had incidental duplicate processing of data..</p> <p><small>May <var data-var='date'> 19</var>, <var data-var='time'>15:07:00</var> GMT+0</small><br><strong>Monitoring</strong> - We identified some events generated during the affected period (May 19, between 15:11 and 17:07) are duplicate. We are investigating how to best resolve this..</p> ]]> Mon, 19 May 2025 13:11:00 +0000 https://status.blockbax.com/incident/cmaw9hn7r000bsx2g5vhv8ac5 https://status.blockbax.com/incident/cmaw9hn7r000bsx2g5vhv8ac5 Errors in dashboard widgets Type: Incident Duration: 4 minutes Affected Components: Web app Apr 3, 09:57:00 GMT+0 - Investigating - We're investigating reports of users seeing errors in dashboard widgets. Apr 3, 10:01:00 GMT+0 - Resolved - Errors in dashboard widgets are resolved and users should be able to use Blockbax as expected. We determined the root cause to be a recent change that was deployed causing errors for certain dashboard widgets (API requests and mobile app were unaffected). We rolled back the change and error rates returned to normal. Type: Incident

Duration: 4 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 3</var>, <var data-var='time'>09:57:00</var> GMT+0</small><br><strong>Investigating</strong> - We're investigating reports of users seeing errors in dashboard widgets..</p> <p><small>Apr <var data-var='date'> 3</var>, <var data-var='time'>10:01:00</var> GMT+0</small><br><strong>Resolved</strong> - Errors in dashboard widgets are resolved and users should be able to use Blockbax as expected. We determined the root cause to be a recent change that was deployed causing errors for certain dashboard widgets (API requests and mobile app were unaffected). We rolled back the change and error rates returned to normal..</p> ]]> Thu, 3 Apr 2025 09:57:00 +0000 https://status.blockbax.com/incident/cm917b5fj00ek2f5j5lhj86fg https://status.blockbax.com/incident/cm917b5fj00ek2f5j5lhj86fg Scheduled maintenance Type: Maintenance Duration: 50 minutes Affected Components: HTTP, Web app, Mobile app Mar 10, 17:50:00 GMT+0 - Completed - Maintenance has completed successfully Mar 10, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 10, 17:00:00 GMT+0 - Identified - We are planning for scheduled maintenance on our infrastructure and for a few minutes intermittent read errors can occur during this time window. Type: Maintenance

Duration: 50 minutes

Affected Components: , ,

<p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>17:50:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for scheduled maintenance on our infrastructure and for a few minutes intermittent read errors can occur during this time window..</p> ]]> Mon, 10 Mar 2025 17:00:00 +0000 https://status.blockbax.com/maintenance/cm7w4yeje000w76ngb44uxos3 https://status.blockbax.com/maintenance/cm7w4yeje000w76ngb44uxos3 Scheduled maintenance Type: Maintenance Duration: 5 days Affected Components: HTTP, Web app, Mobile app Feb 24, 17:00:00 GMT+0 - Identified - We are planning for scheduled maintenance on our infrastructure and for some periods during this time window intermittent errors can occur. Feb 24, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 24, 19:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 5 days

Affected Components: , ,

<p><small>Feb <var data-var='date'> 24</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for scheduled maintenance on our infrastructure and for some periods during this time window intermittent errors can occur..</p> <p><small>Feb <var data-var='date'> 24</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 24</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 24 Feb 2025 17:00:00 +0000 https://status.blockbax.com/maintenance/cm7eu0gwg0042m4rec9prox3u https://status.blockbax.com/maintenance/cm7eu0gwg0042m4rec9prox3u Scheduled maintenance Type: Maintenance Duration: 15 hours Affected Components: HTTP, CoAP, MQTT, Web app, Mobile app Feb 24, 03:00:00 GMT+0 - Identified - We are planning for scheduled maintenance on our infrastructure and for a few minutes intermittent errors can occur during this time window. Feb 24, 03:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 24, 03:15:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 15 hours

Affected Components: , , , ,

<p><small>Feb <var data-var='date'> 24</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for scheduled maintenance on our infrastructure and for a few minutes intermittent errors can occur during this time window..</p> <p><small>Feb <var data-var='date'> 24</var>, <var data-var='time'>03:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 24</var>, <var data-var='time'>03:15:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 24 Feb 2025 03:00:00 +0000 https://status.blockbax.com/maintenance/cm7ektttf000qycv27yr015dn https://status.blockbax.com/maintenance/cm7ektttf000qycv27yr015dn Dashboards can not be loaded Type: Incident Duration: 8 minutes Affected Components: Web app Aug 20, 07:54:00 GMT+0 - Investigating - We're investigating issues due to which dashboards can not be loaded. Aug 20, 08:02:00 GMT+0 - Resolved - The issue has been resolved. We determined the root cause to be a recent change that was deployed, causing dashboards to show a version mismatch error for users that reloaded the web app (first login or after refresh). We fixed the version mismatch and dashboards are functioning properly again. Type: Incident

Duration: 8 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>07:54:00</var> GMT+0</small><br><strong>Investigating</strong> - We're investigating issues due to which dashboards can not be loaded..</p> <p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>08:02:00</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved. We determined the root cause to be a recent change that was deployed, causing dashboards to show a version mismatch error for users that reloaded the web app (first login or after refresh). We fixed the version mismatch and dashboards are functioning properly again..</p> ]]> Tue, 20 Aug 2024 07:54:00 +0000 https://status.blockbax.com/incident/cm0251bwe001fo3vvhq9afzlp https://status.blockbax.com/incident/cm0251bwe001fo3vvhq9afzlp Scheduled maintenance Type: Maintenance Duration: 2 hours Affected Components: HTTP, CoAP, MQTT, Web app, Mobile app Jul 11, 17:00:00 GMT+0 - Identified - We are planning for scheduled maintenance on our infrastructure and small delays and intermittent errors can occur. Jul 11, 19:00:00 GMT+0 - Completed - Maintenance has completed successfully Jul 11, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 2 hours

Affected Components: , , , ,

<p><small>Jul <var data-var='date'> 11</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for scheduled maintenance on our infrastructure and small delays and intermittent errors can occur..</p> <p><small>Jul <var data-var='date'> 11</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jul <var data-var='date'> 11</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Thu, 11 Jul 2024 17:00:00 +0000 https://status.blockbax.com/maintenance/clycnxqx21064532yon45zx61d7 https://status.blockbax.com/maintenance/clycnxqx21064532yon45zx61d7 Scheduled maintenance Type: Maintenance Duration: 1 hour Affected Components: Web app, Mobile app Apr 10, 20:35:00 GMT+0 - Completed - Maintenance has completed successfully. Apr 10, 19:30:00 GMT+0 - Identified - We are planning for a scheduled maintenance on our infrastructure and during a short time in this maintenance window small delays and read errors can occur (sending measurements and regular updates are unaffected). Apr 10, 19:45:00 GMT+0 - Identified - We are planning for a scheduled maintenance on our infrastructure and during a short time in this maintenance window small delays and web app errors can occur (APIs are unaffected). Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>20:35:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>19:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance on our infrastructure and during a short time in this maintenance window small delays and read errors can occur (sending measurements and regular updates are unaffected)..</p> <p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>19:45:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance on our infrastructure and during a short time in this maintenance window small delays and web app errors can occur (APIs are unaffected)..</p> ]]> Wed, 10 Apr 2024 19:30:00 +0000 https://status.blockbax.com/maintenance/cluu8ab5667128j3ochv7u6pc9 https://status.blockbax.com/maintenance/cluu8ab5667128j3ochv7u6pc9 Elevated error rates Type: Incident Duration: 8 minutes Affected Components: Mobile app, Web app Apr 5, 13:15:00 GMT+0 - Resolved - Error rates have returned to normal and users should be able to use Blockbax as expected. We determined the root cause to be a recent change that was deployed resulting in intermittent errors, causing errors on certain web app requests (API requests were unaffected). We rolled back the change and error rates returned to normal. Apr 5, 13:07:00 GMT+0 - Investigating - We're investigating elevated error rates and reports of users seeing error pages. Type: Incident

Duration: 8 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>13:15:00</var> GMT+0</small><br><strong>Resolved</strong> - Error rates have returned to normal and users should be able to use Blockbax as expected. We determined the root cause to be a recent change that was deployed resulting in intermittent errors, causing errors on certain web app requests (API requests were unaffected). We rolled back the change and error rates returned to normal..</p> <p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>13:07:00</var> GMT+0</small><br><strong>Investigating</strong> - We're investigating elevated error rates and reports of users seeing error pages..</p> ]]> Fri, 5 Apr 2024 13:07:00 +0000 https://status.blockbax.com/incident/clump5i5p5531bcmxr56kkg03 https://status.blockbax.com/incident/clump5i5p5531bcmxr56kkg03 Elevated error rates Type: Incident Duration: 12 hours Affected Components: HTTP, CoAP, Web app, Mobile app, MQTT Feb 1, 13:04:00 GMT+0 - Investigating - We're investigating elevated error rates and reports of users seeing error pages. Feb 1, 13:16:00 GMT+0 - Resolved - Error rates have returned to normal and users should be able to use Blockbax as expected. We determined the root cause to be a recent change that was deployed resulting in intermittent errors, causing errors on certain read requests (ingesting measurements and updating data was unaffected). We rolled back the change and error rates returned to normal. Type: Incident

Duration: 12 hours

Affected Components: , , , ,

<p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>13:04:00</var> GMT+0</small><br><strong>Investigating</strong> - We're investigating elevated error rates and reports of users seeing error pages..</p> <p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>13:16:00</var> GMT+0</small><br><strong>Resolved</strong> - Error rates have returned to normal and users should be able to use Blockbax as expected. We determined the root cause to be a recent change that was deployed resulting in intermittent errors, causing errors on certain read requests (ingesting measurements and updating data was unaffected). We rolled back the change and error rates returned to normal..</p> ]]> Thu, 1 Feb 2024 13:04:00 +0000 https://status.blockbax.com/incident/cls38nyru147132balm6vi31jbe https://status.blockbax.com/incident/cls38nyru147132balm6vi31jbe Elevated error rates Type: Incident Duration: 2 days and 15 hours Affected Components: HTTP, Web app, CoAP, Mobile app, MQTT Jan 10, 10:03:00 GMT+0 - Investigating - We're investigating elevated error rates and reports of users seeing error pages. Jan 10, 11:06:00 GMT+0 - Resolved - Error rates have returned to normal and users should be able to use Blockbax as expected. We determined the root cause to be a recent change that was deployed resulting in intermittent errors for around 5 minutes, causing 500 errors to user requests. We rolled back the change and error rates returned to normal. Type: Incident

Duration: 2 days and 15 hours

Affected Components: , , , ,

<p><small>Jan <var data-var='date'> 10</var>, <var data-var='time'>10:03:00</var> GMT+0</small><br><strong>Investigating</strong> - We're investigating elevated error rates and reports of users seeing error pages. .</p> <p><small>Jan <var data-var='date'> 10</var>, <var data-var='time'>11:06:00</var> GMT+0</small><br><strong>Resolved</strong> - Error rates have returned to normal and users should be able to use Blockbax as expected. We determined the root cause to be a recent change that was deployed resulting in intermittent errors for around 5 minutes, causing 500 errors to user requests. We rolled back the change and error rates returned to normal..</p> ]]> Wed, 10 Jan 2024 10:03:00 +0000 https://status.blockbax.com/incident/clr7pzkzy24608b9nlxlub3sqo https://status.blockbax.com/incident/clr7pzkzy24608b9nlxlub3sqo Scheduled maintenance Type: Maintenance Duration: 1 day and 6 hours Affected Components: HTTP, Web app, Mobile app Oct 4, 18:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 4, 18:30:00 GMT+0 - Completed - Maintenance has completed successfully. Oct 4, 18:00:00 GMT+0 - Identified - We are planning for a major scheduled maintenance on our infrastructure and during a short time in this maintenance window delays in processing can be expected together with some incidental read errors (ingesting measurements and updating data is unaffected). Type: Maintenance

Duration: 1 day and 6 hours

Affected Components: , ,

<p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>18:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>18:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a major scheduled maintenance on our infrastructure and during a short time in this maintenance window delays in processing can be expected together with some incidental read errors (ingesting measurements and updating data is unaffected)..</p> ]]> Wed, 4 Oct 2023 18:00:00 +0000 https://status.blockbax.com/maintenance/clnahbufc4189bkoeifgg8mkp https://status.blockbax.com/maintenance/clnahbufc4189bkoeifgg8mkp Scheduled maintenance Type: Maintenance Duration: 9 hours Affected Components: HTTP, Mobile app, Web app Sep 11, 18:00:00 GMT+0 - Identified - We are planning for a major scheduled maintenance on our infrastructure and during a short time delays in processing can be expected together with some incidental read errors (ingesting measurements and updating data is unaffected). Sep 11, 19:30:00 GMT+0 - Identified - Maintenance is now in progress Sep 11, 21:45:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 9 hours

Affected Components: , ,

<p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a major scheduled maintenance on our infrastructure and during a short time delays in processing can be expected together with some incidental read errors (ingesting measurements and updating data is unaffected)..</p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>19:30:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>21:45:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 11 Sep 2023 21:45:00 +0000 https://status.blockbax.com/maintenance/clmalp32a9284bglwqfnnlrkt https://status.blockbax.com/maintenance/clmalp32a9284bglwqfnnlrkt Scheduled maintenance Type: Maintenance Duration: 2 hours Affected Components: Mobile app, HTTP, MQTT, CoAP, Web app Jan 26, 19:00:00 GMT+0 - Completed - Maintenance has completed successfully Jan 26, 17:00:00 GMT+0 - Identified - We are planning for a major scheduled maintenance on our infrastructure and during a short time logging in and/or updating data is not possible (ingesting measurements is unaffected). Jan 26, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 2 hours

Affected Components: , , , ,

<p><small>Jan <var data-var='date'> 26</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jan <var data-var='date'> 26</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a major scheduled maintenance on our infrastructure and during a short time logging in and/or updating data is not possible (ingesting measurements is unaffected)..</p> <p><small>Jan <var data-var='date'> 26</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Thu, 26 Jan 2023 17:00:00 +0000 https://status.blockbax.com/maintenance/cld8z2mp230287bdop9v2ksm94 https://status.blockbax.com/maintenance/cld8z2mp230287bdop9v2ksm94 Problems loading web app Type: Incident Duration: 1 day and 21 hours Affected Components: Web app Jan 20, 13:45:00 GMT+0 - Investigating - We're investigating elevated error rates and reports of users seeing error pages. Jan 20, 14:30:00 GMT+0 - Resolved - Error rates have returned to normal and users should be able to use Blockbax as expected. We determined the root cause to be a recent change that was deployed by our third-party content delivery network (CloudFront) resulting in intermittent DNS resolve errors, causing 502 errors to user requests. AWS has rolled back the change and error rates returned to normal. Type: Incident

Duration: 1 day and 21 hours

Affected Components:

<p><small>Jan <var data-var='date'> 20</var>, <var data-var='time'>13:45:00</var> GMT+0</small><br><strong>Investigating</strong> - We're investigating elevated error rates and reports of users seeing error pages. .</p> <p><small>Jan <var data-var='date'> 20</var>, <var data-var='time'>14:30:00</var> GMT+0</small><br><strong>Resolved</strong> - Error rates have returned to normal and users should be able to use Blockbax as expected. We determined the root cause to be a recent change that was deployed by our third-party content delivery network (CloudFront) resulting in intermittent DNS resolve errors, causing 502 errors to user requests. AWS has rolled back the change and error rates returned to normal..</p> ]]> Fri, 20 Jan 2023 13:45:00 +0000 https://status.blockbax.com/incident/cld8xl37w183279bcoi5xb4c8x4 https://status.blockbax.com/incident/cld8xl37w183279bcoi5xb4c8x4