Elevated error rates

Resolved
Partial outage
Started 2 months ago Lasted 12 minutes

Affected

Application
Mobile app
Web app
APIs
HTTP
MQTT
Updates
  • Resolved
    Resolved

    Error rates have returned to normal and users should be able to use Blockbax as expected.

    We determined the root cause to be a recent change that was deployed resulting in intermittent errors, causing errors on certain read requests (ingesting measurements and updating data was unaffected). We rolled back the change and error rates returned to normal.

  • Investigating
    Investigating

    We're investigating elevated error rates and reports of users seeing error pages.