Blockbax - Errors in dashboard widgets – Incident details

Errors in dashboard widgets

Resolved
Partial outage
Started about 1 month agoLasted 4 minutes

Affected

Application

Partial outage from 9:57 AM to 10:01 AM

Web app

Partial outage from 9:57 AM to 10:01 AM

Updates
  • Resolved
    Resolved

    Errors in dashboard widgets are resolved and users should be able to use Blockbax as expected.

    We determined the root cause to be a recent change that was deployed causing errors for certain dashboard widgets (API requests and mobile app were unaffected). We rolled back the change and error rates returned to normal.

  • Investigating
    Investigating

    We're investigating reports of users seeing errors in dashboard widgets.